DESKTOP & MOBILE APP FAQs
Once you have successfully registered for the event you will receive an email with your login credentials around 2 weeks before the event. Any problems with logging in, please email firstname.lastname@example.org
Once you have identified the person that you would like to meet you simply need to click ‘send a meeting request’ with a date and time
Meetings will take place on Zoom within the app
The platform will display your professional information including name, job title and company. Information such as telephone number, email address or mail address will not be displayed.
When a meeting request is accepted it will send a calendar invite to your email address.
It can take up to 24 hours for your registration details to be available within the app.
If you’re still unable to login after this period, email email@example.com
Removing your details will mean that you are unable to login or arrange networking opportunities through the platform. However, if you would like to be removed please send your details to firstname.lastname@example.org using the subject line “Remove from matchmaking” and we will be happy to remove your details.